Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at email@example.com making sure you quote your order number. We'll see what can be done.
We do not offer refunds on any purchases. However, if you are unhappy with your order, you can return it for store credit in original condition (unwashed and unworn), with original tags, within 7 days of receiving your order.
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!
Need to exchange for a different size?
Please mail your unwashed unworn shirt with tags attached to:
Our Holy Threads
2508 Emerson Drive
Midland, TX 79705
Please include the following in your exchange package:
Your return address
Your original order number
Which shirt(s) you are exchanging
Which shirt(s) you need mailed back to you including: shirt size, style, color, and design
All exchanges must be mailed back within 7 days of receiving your order. Shipping expenses for exchanges are upon the customer, but we will pay the return shipping to get you the correct shirt for US ORDERS ONLY. Customers outside the United States will be responsible for exchange shipping both ways.
We urge you to please refer to the size chart before ordering.